Shipping Policy

# Shipping Policy – SharkGermany

**Last updated:** April 2026

-----

## 1. General Information

SharkGermany ships worldwide. We are committed to delivering your order as quickly and safely as possible.

-----

## 2. Shipping Costs

|Order Value  |Shipping Cost                                         |
|-------------|------------------------------------------------------|
|Under €50    |Standard shipping fee applies (calculated at checkout)|
|€50 and above|**FREE shipping**                                     |

Free shipping applies to all worldwide destinations on orders of €50 or more.

-----

## 3. Delivery Times

- **Standard Delivery:** 4–7 business days

Please note that delivery times are estimates and may vary depending on your location, customs processing, and other factors outside our control.

**International orders** may take additional time due to customs clearance in the destination country.

-----

## 4. Shipping Carriers

We work with trusted international shipping carriers to ensure your order arrives safely. The carrier used for your order will be confirmed in your shipping confirmation email.

-----

## 5. Order Processing

- Orders are processed within **1–2 business days** after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.

-----

## 6. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with your tracking number. You can use this to track your order online.

If you have not received a tracking number within **3 business days**, please contact us.

-----

## 7. Customs & Import Duties

For international orders outside the European Union:

- Customers are responsible for any **customs fees, import duties, or taxes** imposed by their country.
- SharkGermany is not responsible for delays caused by customs processing.

-----

## 8. Lost or Damaged Shipments

If your order arrives damaged or is lost in transit, please contact us within **7 days** of the expected delivery date with:

- Your order number
- A photo of the damage (if applicable)

We will do our best to resolve the issue promptly.

-----

## 9. Wrong Address

Please ensure your shipping address is correct at checkout. SharkGermany is not responsible for orders shipped to an incorrect address provided by the customer.

-----

## 10. Contact

For any shipping-related questions, please contact us:

**SharkGermany**
Duisburg, Germany
📧 [shark.ger.support@gmail.com]
📞 [0176 84019007]

-----

*SharkGermany reserves the right to update this Shipping Policy at any time.*